Leadership Excellence Academy

Leading in today's complex workplace demands a new type of leadership.  Managers and supervisors must lead using less authority, and more influence; they must communicate clear directional messages using modern methods that really work.  Further, leaders at the front-lines and mid-level must be excellent tacticians, translating strategy to tangible action that gets results.  To succeed, leaders at all levels need to increase competitive advantage, improve customer service, nurture a diverse, multi-generational workplace and meet ethical and business challenges.  This Leadership Excellence Academy delivers the knowledge, skills and guidance participants require to become effective twenty-first century leaders. 

Program

This twelve week program covers 8 courses leadership excellence topics; a 36-hour certificate program.

The Six Hour Courses:

Demonstrating a High Performance Work style (Week 1 and 2): focuses on how to develop seven core competencies of the High Performance Work Style: Good Self-Awareness, Healthy Self-Esteem, Taking Initiative, Acting Resourcefully, Achievement Oriented, and Humanistic & Helpful.  These seven competencies are taught in a dynamic and interactive classroom setting that features cutting edge learning techniques, including: self-assessments, case scenarios, role-play, brief readings, and video content.

Leading by Influence (Week 3 and 4): focuses on influence as a method for successfully engaging support and assistance from people over whom leaders have no authority.  Participants will learn what supervisors and managers can do to secure trust and gain support for their cause.  Topics include developing competency, learning about key contacts, thinking strategically, acting cooperatively, managing conflict, overcoming negative objections, maintaining a win-win atmosphere, and providing an operational plan.

The Leader as a Team Builder: (Week 5 and 6): focuses on teaching pragmatic skills to strengthen team performance through the identification of elements of effective and ineffective teams; developing team goals; encouraging member participation; increasing motivation, decision-making, and risk-taking; managing conflict on the team; supporting change within the company; and collaboration with other teams and key stakeholders in the company.

Effective Priority & Time Management (Week 7 and 8): Course highlights include: Creating a baseline for current time usage, be better able to set and maintain work priorities, managing distractions and interruptions more effectively, applying time management principles to running more effective meetings, learn how to lead a more organized and efficient workplace.

The Three Hour Courses: 

Leading During Times of Change (Week 9):  focuses on understanding the dynamics of change and its effect on productivity as well as the basic skills needed to manage change productively.  Topics include meeting the challenge of change, leading and following during times of change, communicating for quality, and continuous improvement through effective problem solving.    

Assertiveness Training (Week 10): focuses on assisting the leader in becoming more effective in the workplace by asserting rights without denying rights of others; identifying self-defeating behavior patterns and personal obstacles and changing patterns into productive action; and examining culturally learned responses. 

Personal Strategies for Managing Stress (week 11): focuses on identifying inevitable stressors at work and home and then turning them to your advantage.  Provides methods for responding productively to virtually all problems and challenges without getting “stressed out.”  Leaders learn how to recognize the symptoms and identify the different types of stress, measure their own personal and professional stress levels, apply proven stress-reduction techniques that work best for each person, and implement a long-term personal stress management plan.

Goal Setting and Increasing Productivity (Week 12): focuses on developing and meeting realistic goals, ensuring compatibility with other departmental and company goals; understanding the basics of motivational theory, building a motivational work environment, and obtaining buy-in from employees.

Certificate of Completion

BCC will provide a certificate of completion to all students who successful complete the program.

For Registration Information

Please Call the Center for Workforce and Community Education at 508-678-2811 ext. 2154.