Bristol Community College

Information Technology Services

Most computer and telecommunications services at BCC are provided by Information Technology Services. This staff of programmers, PC support technicians, and other skilled staff members oversee management information systems including the Internet and Intranet, provide staff with technical assistance in hardware and software use, maintain, install, and upgrade computer systems, and maintain and coordinate telephone services.

Help desk
Faculty and staff members who need technical assistance with the computer in your office should call x.3333. You will receive help over the phone; if necessary, the help desk will dispatch a staff person to you as soon as possible. Each request is logged and tracked to ensure that problems are solved in a timely way.

Forms
The following forms for faculty & staff are available in Outlook's Public Folders:

Pricing equipment
We can provide assistance to faculty & staff with pricing computers and peripherals. You may contact Jo-Ann Pelletier, x.2412 or Paul Jefferson, x.2539.

Additional resources
Look up viruses to determine if they are hoaxes!
Banner - Visit the website for the company that develops Banner.

Computer labs
ITS operates all campus computer labs. A list of available labs is available here.

Campus Pipeline
Please contact us if you need assistance with Campus Pipeline, BCC's community building tool which allows students and faculty to go to one website for many needs.