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Complaint Process

We hope your experience at BCC is always rewarding. However, if a situation develops that you feel obliged to report, please reach out to the appropriate contact below.

Safety Issues
For violations of the law including assault, vandalism, alcohol/drug use, stalking, or if you just don’t feel safe, contact the Campus Police at extension 2218.

Accessibility Issues
For accessibility concerns, contact the ADA Compliance Officer at extension 2379. To request accommodations to access programming, contact Disability Services.

Discrimination Issues
If you feel discriminated against because of race, creed, color, religion, natural origin, age, sexual orientation, gender, disability, or veteran status, contact the Vice President of Human Resources/Affirmative Action Officer at extension 2194.

Academic Issues
For academic Issues, start with your professor. If the issue isn’t resolved or you can’t reach your professor, make an appointment to see the Dean of the Division in which the course is taught. If you are unsure of whom the Dean is, contact the Academic Affairs office at extension 2185.

Students and Staff Issues
For concerns involving other students’ conduct including violations of the campus conduct code or to complain about a staff member or another student, contact the Vice President of Students at extension 2150.

Formal Process
Most problems can be solved informally, but there is a formal Student Grievance Procedure which is outlined in the Student Handbook. Contact the Vice President of Students at extension 2150 for more information.

State Process
The Massachusetts Department of Higher Education attempts to provide an avenue for informal resolution of matters concerning institutions. The Department cannot require an institution to take any specific action in a mater and cannot provide legal advice. You can contact the Massachusetts Department of Education.

Event Calendar

Date: Mon, 1 Dec 2014 14:00:00 GMT

Priority Advisement for current students by appointment only (12/1/2014)

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Date: Mon, 1 Dec 2014 16:45:00 GMT

Fall River - Monday, December 1, 2014-15232 (Cancelled) (12/1/2014)

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Date: Mon, 1 Dec 2014 20:45:00 GMT

Fall River - Monday, December 1, 2014-15233 (12/1/2014)

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Date: Tue, 2 Dec 2014 15:00:00 GMT

General Campus Tour and Information Session (12/2/2014)

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